Overview
General Information
Manufacturer: Fortinet, Inc
Manufacturer Part Number: FC10-FD9H0-247-02-12
Manufacturer Website Address: http://www.fortinet.com
Brand Name: Fortinet
Service Name: FortiCare Premium Support
Marketing Information:
Manufacturer: Fortinet, Inc
Manufacturer Part Number: FC10-FD9H0-247-02-12
Manufacturer Website Address: http://www.fortinet.com
Brand Name: Fortinet
Service Name: FortiCare Premium Support
Marketing Information:
FortiCare Premium is targeted toward devices that require 24x7x365 with one-hour response for critical issues and the next-business-day response for non-critical issues. Standard next-business-day RMA services are included at this service level. Fortinet will ship a replacement device (Advanced Replacement) the next business day, before we receive the faulty device from the customer.
Product Type: Service
Service Information
Service Main Type: Exchange
Provided Support:
- Firmware Updates
- Phone Support
- Replacement
- Return Merchandise Agreement (RMA)
- Web Support
Service Duration: 1 Year
Product Supported: Fortinet FortiGate-900G-DC