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Customer Service

We'll help you transform technology into complete IT solutions.

Here For Your Business

We understand you need fast answers more than you need equipment. Get help with technical questions, placing orders, requesting quotes and more. Help hours are Monday to Friday, 8:00 am to 7:00 pm EST.

Help Topics

Choose from the help topics below to get more information. 

Payment

View payment options

Shipping

View shipping information

Returns

How to return an item

Get Support

Get pre-sales or after-sales support

International

International shipping information

Order Status

Track your order

Your Account

Manage your account

Net Terms

Apply for payment terms

Frequently Asked Questions

Requesting a Quote

Please contact your account manager or contact us here to get an account manager assigned to your organization. We will create an official PDF quote that you can send to your purchasing department.

Quoted prices are normally good for 14 to 30 days. Official quotes will state how long the quote is good for.

Please send your account manager a PO and reference the quote number.

Yes, our customer service team will be happy to provide the cost of expedited shipping. Please contact your account manager or contact us here to get an account manager assigned to your organization. 

Ordering

Please contact your account manager or contact us here to get an account manager assigned to your organization. 

Our team processes orders as quickly as possible. We typically process orders within hours after receipt. In stock orders ship the same day if placed by 2 PM EST. Please note that processing times can vary significantly depending on the product. If you need orders quicker than normal, please contact your account manager. We have expedited shipping options available for most products. If you have any questions about shipping timeframes please contact your account manager or contact us here to get an account manager assigned to your organization.

Please send POs to your account executive or to [email protected].

Product Support

We certainly do. Our team of experts can help you select, deploy and manage technologies. Please reach out to your account manager or contact us here to get an account manager assigned to your organization. 

Yes, our specialists provide pre-sales and after-sales support.

How can we help you?​

Get help with technical questions, placing orders, requesting quotes and more.
Help hours are Monday to Friday, 8:00 am to 7:00 pm EST.