Customer Service
We'll help you transform technology into complete IT solutions.
Here For Your Business
We understand you need fast answers more than you need equipment. Get help with technical questions, placing orders, requesting quotes and more. Help hours are Monday to Friday, 8:00 am to 7:00 pm EST.
Help Topics
Choose from the help topics below to get more information.
Payment
View payment options
Shipping
View shipping information
Returns
How to return an item
Get Support
Get pre-sales or after-sales support
International
International shipping information
Order Status
Track your order
Your Account
Manage your account
Net Terms
Apply for payment terms
Frequently Asked Questions
Requesting a Quote
Please contact your account manager or contact us here to get an account manager assigned to your organization. We will create an official PDF quote that you can send to your purchasing department.
Quoted prices are normally good for 14 to 30 days. Official quotes will state how long the quote is good for.
Please send your account manager a PO and reference the quote number.
Yes, our customer service team will be happy to provide the cost of expedited shipping. Please contact your account manager or contact us here to get an account manager assigned to your organization.
Ordering
Please contact your account manager or contact us here to get an account manager assigned to your organization.
Our team processes orders as quickly as possible. We typically process orders within hours after receipt. In stock orders ship the same day if placed by 2 PM EST. Please note that processing times can vary significantly depending on the product. If you need orders quicker than normal, please contact your account manager. We have expedited shipping options available for most products. If you have any questions about shipping timeframes please contact your account manager or contact us here to get an account manager assigned to your organization.
Please send POs to your account executive or to [email protected].
Product Support
We certainly do. Our team of experts can help you select, deploy and manage technologies. Please reach out to your account manager or contact us here to get an account manager assigned to your organization.
Yes, our specialists provide pre-sales and after-sales support.
How can we help you?
Get help with technical questions, placing orders, requesting quotes and more.
Help hours are Monday to Friday, 8:00 am to 7:00 pm EST.