Overview
General Information
Manufacturer: Fortinet, Inc
Manufacturer Part Number: FC10F101F2110236
Manufacturer Website Address: http://www.fortinet.com
Brand Name: Fortinet
Service Name: FortiCare Premium RMA 4-hour Courier – Extended Service (Renewal)
Marketing Information:
Manufacturer: Fortinet, Inc
Manufacturer Part Number: FC10F101F2110236
Manufacturer Website Address: http://www.fortinet.com
Brand Name: Fortinet
Service Name: FortiCare Premium RMA 4-hour Courier – Extended Service (Renewal)
Marketing Information:
FortiCare Premium
FortiCare Premium is targeted toward devices that require 24x7x365 with one-hour response for critical issues and the next business-day response for non-critical issues.
Product Type: Service
Service Information
Service Main Type: Exchange
Service Description: 24x7x4 Hour
Provided Support:
- Return Merchandise Agreement (RMA)
- Parts Replacement
- Phone Support
- Email Support
- Web Knowledge Base Access
- Web Support
- New Releases Update
- Firmware Updates
- Asset Management
Service Response Time: 4 Hour – Advanced Parts Replacement
Service Location: Service Depot
Service Duration: 3 Year
Service Characteristic: Parts