Overview
General Information
Manufacturer: Fortinet, Inc
Manufacturer Part Number: FC100091G3140236
Manufacturer Website Address: http://www.fortinet.com
Brand Name: Fortinet
Service Name: FortiCare Essential Support – Extended Service
Marketing Information:
Manufacturer: Fortinet, Inc
Manufacturer Part Number: FC100091G3140236
Manufacturer Website Address: http://www.fortinet.com
Brand Name: Fortinet
Service Name: FortiCare Essential Support – Extended Service
Marketing Information:
FortiCare Essential is the base-level service targeted toward devices that require a limited amount of support and can tolerate next-business-day, web-only response for critical as well as non-critical issues. This service is only offered to FortiGate models 9x and below and to low-end FortiWifi devices. RMA is on a return-and-replace basis at this service level.
Product Type: Service
Service Information
Service Main Type: Exchange
Provided Support:
- Firmware Updates
- New Releases Update
- Replacement
- Web Knowledge Base Access
- Web Support
Service Response Time: Next Business Day – Replacement
Service Location: Service Depot
Service Duration: 3 Year