Overview
General Information
Manufacturer: Fortinet, Inc
Manufacturer Part Number: FC-10-F51G5-314-02-12
Manufacturer Website Address: http://www.fortinet.com
Brand Name: Fortinet
Service Name: FortiCare Essential Support
Marketing Information:
Manufacturer: Fortinet, Inc
Manufacturer Part Number: FC-10-F51G5-314-02-12
Manufacturer Website Address: http://www.fortinet.com
Brand Name: Fortinet
Service Name: FortiCare Essential Support
Marketing Information:
FortiCare Essential is the base-level service, and it is targeted toward devices that require a limited amount of support and can tolerate next-business-day, web-only response for critical as well as non-critical issues. This service is only offered to FortiGate models 8x and below and to low-end FortiWifi devices.
Product Type: Service
Service Information
Service Main Type: Exchange
Provided Support:
- Web Support
- Return and Replacement
- Return Merchandise Agreement (RMA)
- Firmware Updates
- Online Portal Access
- Asset Management
Service Response Time: Next Business Day – Replacement
Service Location: Carry-in
Service Duration: 1 Year
Product Supported:
Fortinet FortiGate-51G-5G