Overview
General Information
Manufacturer: Fortinet, Inc
Manufacturer Part Number: FC-10-W0226-204-02-60
Manufacturer Website Address: http://www.fortinet.com
Brand Name: Fortinet
Service Name: FortiCare Elite – Extended Service (Renewal)
Marketing Information:
Manufacturer: Fortinet, Inc
Manufacturer Part Number: FC-10-W0226-204-02-60
Manufacturer Website Address: http://www.fortinet.com
Brand Name: Fortinet
Service Name: FortiCare Elite – Extended Service (Renewal)
Marketing Information:
FortiCare Elite
FortiCare Elite offers enhanced servicelevel agreements (SLAs) and accelerated issue resolution. It is targeted toward devices that require prompt attention. This offer also provides Extended Endof-Engineering Support (E-EoES) for Long-Term Supported Firmware (LTS) of 18 months for added flexibility. In addition, it offers access to the new FortiCare Elite Portal that is intuitive and provides a single unified view of device and security health.
Product Type: Service
Service Information
Service Main Type: Exchange
Provided Support:
- Replacement
- Phone Support
- Web Support
- Web Knowledge Base Access
- Product Info Support
- New Releases Update
Service Response Time: 4 Hour – Replacement
Service Location: Service Depot
Service Duration: 5 Year