Overview
General Information
Manufacturer: Fortinet, Inc
Manufacturer Part Number: FC210MNBPS3100212
Manufacturer Website Address: http://www.fortinet.com
Brand Name: Fortinet
Service Name: FortiCare Best Practice Services
Marketing Information:
Manufacturer: Fortinet, Inc
Manufacturer Part Number: FC210MNBPS3100212
Manufacturer Website Address: http://www.fortinet.com
Brand Name: Fortinet
Service Name: FortiCare Best Practice Services
Marketing Information:
The FortiCare Best Practice Service (BPS) provides the customer with technical advice to help them make the most of their Fortinet investment. FortiCare BPS is an annual subscription-based service. Once a ticket is created through the FortiCare Support Portal, the BPS ticket is rerouted to a product-specific technical expert. Response for these consultations are handled as per a standard P3 ticket.
Product Type: Service
Service Information
Service Main Type: Technical
Provided Support:
- Consulting
- Deployment
- Hardware Upgrade
- Integration
- Configuration
- Visual Remote Guidance
Service Duration: 1 Year