Manufacturer: Fortinet, Inc
Manufacturer Part Number: FP10PS0017140212
Manufacturer Website Address: http://www.fortinet.com
Brand Name: Fortinet
Service Name: FortiCare Advanced Support Pro Plus – (Renewal)
Marketing Information:
The critical services delivered by Fortinet capabilities require maximum uptime for smooth business operations. To achieve this, the most-qualified technical experts should be engaged to ensure superior security and network performance. FortiCare Advanced Support Pro Plus delivers integrated support to sustain and optimize Fortinet appliances for our customers that manage and deliver mission-critical services. Technical experts work directly with organizations for accelerated issue resolution. In addition, our proactive care ensures an optimized Fortinet solution with a designated Technical Account Manager (TAM) and a Service Relationship Manager (SRM).
Product Type: Service
Service Information
Service Main Type: Technical
Provided Support:
- Technical Account Manager
- Designated Contact
- Online Training
- New Releases Update
- Knowledge Transfer
- Planning
- Software Upgrade
- Health Check
- Asset Management
- Troubleshooting
Service Duration: 1 Year