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Fortinet FortiCare 8×5 Enhanced Support – Extended Service (Renewal) – 5 Year – Service

MFR#

FC-10-P024E-311-02-60

Product Type: Service
Brand Name: Fortinet
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Overview
General Information
Manufacturer: Fortinet, Inc
Manufacturer Part Number: FC-10-P024E-311-02-60
Manufacturer Website Address: http://www.fortinet.com
Brand Name: Fortinet
Service Name: FortiCare 8×5 Enhanced Support – Extended Service (Renewal)
Marketing Information:

At Fortinet, we put a lot of care into making sure our customers are satisfied with our products and support. Our FortiCare support offerings are specifically designed to provide you with the support you need for all Fortinet products and services no matter where in the world you are.

Support and Advanced Services

With FortiCare Services, you can rest assured that your Fortinet security infrastructure is performing at its absolute best and protecting your critical assets and data. FortiCare Services includes both Support Services and Advanced Services.

FortiCare Support Services

FortiCare Support Services give you global support on a per-product basis. By subscribing to these services, you’ll receive a timely response to any technical issue as well as complete visibility on ticket resolution progress.

All FortiCare Support Services include firmware upgrades, access to the support portal and associated technical resources, reporting on technical incidents (via the web, chat, and telephone), as well as a hardware return option.

Product Type: Service
Service Information
Service Main Type: Exchange
Service Sub Type:

  • Electronic
  • Physical

Service Description: 8x5x3 Day
Provided Support:

  • Phone Support
  • Firmware Upgrade
  • Online Support Tools Access
  • Reporting
  • Web Support
  • Live Chat
  • Web Knowledge Base Access
  • New Releases Update
  • Email Support
  • Replacement

Service Response Time: 3 Day – Shipment
Service Location: Service Depot
Service Duration: 5 Year

Specifications
Product Type

Service

Brand Name

Fortinet

Questions & Answers

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Warranty
All new products are covered by the manufacturer warranty. To claim warranty, you may contact the manufacturer directly or contact your account executive at Hardware Nation. We can help facilitate the warranty processes between the customer and manufacturer.
SKU: FC-10-P024E-311-02-60 Category: Brand: