Overview
General Information
Manufacturer: Fortinet, Inc
Manufacturer Part Number: FC10-A0450-311-02-48
Manufacturer Website Address: http://www.fortinet.com
Brand Name: Fortinet
Service Name: FortiCare Enhanced Support – Extended Service (Renewal)
Marketing Information: Fortinet’s FortiCare 8×5 Enhanced Support offering is designed for customers who need support during local business hours. FortiCare 8X5 Enhanced Support includes access to support services via telephone, the customer support web portal and online chat system. Additionally, 8×5 Enhanced Support includes advanced exchange hardware replacement.
Product Type: Service
Service Information
Service Main Type: Exchange
Service Sub Type: Electronic and Physical
Service Description: 8×5
Provided Support:
Manufacturer: Fortinet, Inc
Manufacturer Part Number: FC10-A0450-311-02-48
Manufacturer Website Address: http://www.fortinet.com
Brand Name: Fortinet
Service Name: FortiCare Enhanced Support – Extended Service (Renewal)
Marketing Information: Fortinet’s FortiCare 8×5 Enhanced Support offering is designed for customers who need support during local business hours. FortiCare 8X5 Enhanced Support includes access to support services via telephone, the customer support web portal and online chat system. Additionally, 8×5 Enhanced Support includes advanced exchange hardware replacement.
Product Type: Service
Service Information
Service Main Type: Exchange
Service Sub Type: Electronic and Physical
Service Description: 8×5
Provided Support:
- Phone Support
- Web Knowledge Base Access
- Live Chat
- Replacement
- Email Support
Service Response Time: 3 Day – Replacement
Service Duration: 4 Year