Overview
General Information
Manufacturer: Fortinet, Inc
Manufacturer Part Number: FC-10-F50G5-204-02-12
Manufacturer Website Address: http://www.fortinet.com
Brand Name: Fortinet
Service Name: Forticare Elite – Upgrade
Marketing Information:
Manufacturer: Fortinet, Inc
Manufacturer Part Number: FC-10-F50G5-204-02-12
Manufacturer Website Address: http://www.fortinet.com
Brand Name: Fortinet
Service Name: Forticare Elite – Upgrade
Marketing Information:
FortiCare Elite services offers enhanced service-level agreements (SLAs) and accelerated issue resolution. This offering provides access to a dedicated support team. Single-touch ticket handling by the expert technical team streamlines resolution. This option also provides Extended End-of-EngineeringSupport (E-EoES) of 18 months for added flexibility and access to the new FortiCare Elite Portal. This intuitive portal provides a single unified view of device and security health.
Product Type: Service
Service Information
Service Main Type: Exchange
Provided Support:
- Web Support
- Phone Support
- Replacement
- Firmware Updates
- Asset Management
- Online Support Tools Access
- Device Monitoring
- Support Insights
- Return Material Authorization
Service Duration: 1 Year
Product Supported:
Fortinet FortiGate-50G-5G
Upgrade from: Forticare Premium