Overview
General Information
Manufacturer: Fortinet, Inc
Manufacturer Part Number: FC-10-AZ3AG-204-02-60
Manufacturer Website Address: http://www.fortinet.com
Brand Name: Fortinet
Service Name: FortiCare Elite
Marketing Information:
Manufacturer: Fortinet, Inc
Manufacturer Part Number: FC-10-AZ3AG-204-02-60
Manufacturer Website Address: http://www.fortinet.com
Brand Name: Fortinet
Service Name: FortiCare Elite
Marketing Information:
FortiCare Elite services offers enhanced service-level agreements (SLAs) and accelerated issue resolution. This advanced support offering provides access to a dedicated support team. Single-touch ticket handling by the expert technical team streamlines resolution. This option also provides Extended End-of-Engineering-Support (E-EoES) of 18 months for added flexibility and access to the new FortiCare Elite Portal. This intuitive portal provides a single unified view of device and security health.
Product Type: Service
Service Information
Service Main Type: Exchange
Provided Support:
- Asset Management
- Firmware Updates
- Phone Support
- Replacement
- Return Merchandise Agreement (RMA)
- Web Support
Service Duration: 5 Year