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Authorized Dealer

Fortinet FortiCare Elite – Renewal – 5 Year – Service

MFR#

FC310-LV0VM-285-0260

Product Type: Service

Brand Name: Fortinet

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Overview

General Information
Manufacturer: Fortinet, Inc
Manufacturer Part Number: FC310LV0VM2850260
Manufacturer Website Address: http://www.fortinet.com
Brand Name: Fortinet
Service Name: FortiCare Elite – Renewal
Marketing Information:

FortiCare Technical Support helps thousands of enterprises get the most from their investments in Fortinet’s products and services. FortiCare Technical Support Service is a per-device support service, and it provides customers access to over 1,800+ experts to ensure efficient and effective operations and maintenance of their Fortinet capabilities. Global technical support is offered 24×7 with flexible add-ons, including enhanced service level agreements (SLAs) and premium hardware replacement through 200+ in-country depots.

Fortinet offers three per-device support options tailored to the needs of our enterprise customers: FortiCare Essential, Premium, and Elite. The newly launched Elite service provides 15-minute response times for key product families. Organizations have the flexibility to procure different levels of service for different devices based on their availability needs. Companies should also consider FortiCare Advanced Support and Professional Services.

Product Type: Service
Service Information
Service Main Type: Technical
Service Description: 24x7x15 Minute
Provided Support:

Phone Support
Email Support
Web Support
Web Knowledge Base Access
New Releases Update
Firmware Updates
Asset Management
Monitoring

Service Response Time: 15 Minute – Phone Support
Service Duration: 5 Year

Specifications

Product Type	Service
Brand Name	Fortinet

Questions & Answers

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Warranty

All new products are covered by the manufacturer warranty. To claim warranty, you may contact the manufacturer directly or contact your account executive at Hardware Nation. We can help facilitate the warranty processes between the customer and manufacturer.

SKU: FC310-LV0VM-285-0260 Category: Services Brand: Fortinet